Swan Vault

General Questions

• What is Swan Vault?
• What is Multisig?
• Can Swan access my Bitcoin without my permission?
• What are the benefits of Swan holding one of your keys?
• Who can use Swan Vault?
• Are Swan Vaults insured?

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Setting up a Swan Vault

• How do I create a Swan Vault?
• What are the browser and OS requirements for Swan Vault?
• Getting familiar with the Jade device
• I already have a Jade device. Can I reuse it for My Swan Vault?
• Where should I store my keys?
• I cannot connect to my Jade device

Making Deposits & Withdrawals

• How do I deposit Bitcoin into my Swan Vault?
• Why do I have a new Vault address for each deposit?
• How do I withdraw funds from my Swan Vault?
• Why must I pay a fee for withdrawing Bitcoin from my Vault?

Vault Maintenance & Recovery

• How do I operate my Vault independent of Swan Bitcoin?
• What is a Vault Health check and how do I perform one?
• Why am I prompted to register the Vault to my Jade?
• How can I verify that my Recovery Phrase is correct?
• What is a Recovery Phrase?
• What should I do if my Jade device is lost or stolen?

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