Even though your Swan Vault requires multiple keys to withdraw Bitcoin, a compromised key should be promptly replaced and a new Vault created. This reestablishes proper operational security.
You will need to obtain a replacement device and contact Swan support immediately so we can assist with safeguarding your Swan account and guiding the replacement process.
Expedient action is important when responding to security events. Our team is ready to help address this urgently.
If you need assistance, please contact support