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  1. Swan FAQ
  2. Getting Started & Account Basics
  3. Other Getting Started & Account Basics FAQs

Other Getting Started & Account Basics FAQs

  • Can I stake my Bitcoin or earn interest or yield through Swan?
  • What is Bitcoin?
  • What is Swan Bitcoin?
  • What is Swan Private?
  • Where can I see your Terms of Use?
  • Which custodians does Swan work with?
  • Why does Swan use one-time passcodes instead of passwords to protect my account?
  • I entered my email, but my one-time passcode never arrived. What should I do?
  • My login one-time passcode is expired. What do I do?
  • Where is Swan Bitcoin located?
  • How long does it take to open a Swan Personal Account? When will my account be opened?
  • How do I log out of my Swan account?
  • How will Swan help me deal with my taxes?
  • Where can I find your merchandise?
  • How can I contact Swan Bitcoin?
  • How does Swan store my Bitcoin and should I self-custody?
  • How do I close my account?
  • What is Swan Force?
  • How should I protect my Bitcoin against theft and loss?
  • What are sats?
  • I changed phones or my two-factor authentication (2FA) isn't working. How do I reset it?
  • How do I change the phone number linked to my Swan account?
  • What are common scams in Bitcoin?
  • Does Swan Bitcoin have an Android and/or iOS app?
  • How do I update my account's name or address information?
  • Do I need to personally open an account with your custodian?
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