When you open an account with Swan, you enter into a custodial relationship with a licensed and regulated custodian. We collect only the information necessary to comply with these requirements and retain identity verification data as required by applicable record-keeping obligations.
We select verification partners with strong security and privacy practices who are subject to applicable data protection regulations. We perform thorough due diligence on all partners to ensure they meet our strict requirements for security and confidentiality.
By combining advanced technology with expert oversight, we provide a white-glove experience that secures your identity and ensures your Bitcoin is held in a regulated custodian. For more information about how we handle your personal information, please see our Privacy Policy. If you have any questions regarding our Privacy Policy or your personal information, please contact privacy@swanbitcoin.com.