For weekly and monthly plans after the ACH transfer from your bank account clears, Swan will purchase Bitcoin on the day that the funds are shown to clear. The time of purchase will vary, as it will be purchased as soon as funds clear. Funds that are either clearing or are already cleared and are awaiting the next purchasing window will show as "Pending Conversion".
You will buy bitcoin at the Bitcoin price on purchase day, not the deposit day, because we wait for your funds to be released from hold.
For example, if your ACH hold clears on Sunday, then your Bitcoin will be purchased by end-of-day Monday. If Monday is a holiday, then your Bitcoin will be purchased by end-of-day Tuesday.
Please allow until the end of the business day for purchases to occur prior to contacting us for a delayed purchase.
While we make our best effort to stick to a weekly schedule, because the ACH system does not work nights, weekends, and holidays, sometimes schedules can be off by a business day.
If you are on a daily plan, your daily buys will execute using funds that cleared in the prior weeks. During this time you may see a USD balance in your Cleared For Purchasing bucket, waiting for your daily buys.