The concierge onboarding call provides a personalized walkthrough for setting up and managing your Swan Vault. Here's what it covers:
- Vault Setup: The specialist guides you through the Swan Vault setup.
- Recovery Process: The specialist will show you how to regain access to your Bitcoin in the event that you lose access to a key or encounter any issues.
- Sending and Receiving Bitcoin: You'll learn how to send and receive Bitcoin using your Swan Vault.
- Duration: Calls range from 20 to 60 minutes depending on your questions.
- Questions: You're encouraged to ask questions throughout the call. The onboarding specialist is there to ensure you're confident in using your Vault.
By the end of the call, you will have a fully functioning Swan Vault and the knowledge and confidence to use its key features. The goal is to ensure you feel empowered to manage your Bitcoin.