Bitcoin withdrawals are usually broadcast to the Bitcoin network within 24 hours. Due to withdrawal batching and our security protocols, some withdrawals may 1-2 business days to process.
- We prioritize security at every step. Beyond required client security measures, such as email login and two-factor authentication, we also conduct automated and manual checks on withdrawals. While it does take extra time, it is essential in protecting our clients.
- We follow best practices when storing your Bitcoin including using cold storage. This means our withdrawals involve cold storage retrievals and UTXO batching. Larger withdrawals may take longer to process.
If your withdrawal has taken longer than 2 business days, please reach out here.