Signing Up
- Requirements to open a Swan account
- What countries does Swan Bitcoin serve?
- Is Swan Bitcoin available in my US state?
- How do I start the sign-up process for Swan Bitcoin?
- How long does initial ID verification process take? When will my account be opened?
- What should I do if I never receive the text message from Swan to set up an account?
- I'm having trouble with Persona, the picture portion of ID verification. What should I do?
- What is Swan Premium?
- Why does Swan require my personal information in order to open an account?
- Can I use a PO Box or UPS store as my mailing address for ID verification?
- Persona doesn't load or gives me a blank page. What should I do?
- Can I sign up for Swan using an expired ID that is valid due to my state's COVID grace period?
- If I have a credit freeze on my credit bureau, will that affect my signup?
- How do I upload new documents or change my user profile information?
- Do I need to personally open an account with your custodian?
- What alternative Photo IDs do you accept?
- I received a "Low Memory" error during the signup process. How do I fix this?
- Can I sign up using a VPN?