Login and 2FA
- How do I login to my account?
- I entered my email, but my one-time passcode never arrived. What should I do?
- Why does Swan use one-time passcodes instead of passwords to protect my account?
- I've exceeded the number of login attempts allowed. Now I am locked out of my account. How can I fix this?
- My login one-time passcode is expired. What do I do?
- Can I log in to Swan from another device?
- How do I log out of my Swan account?
- What is two-factor authentication?
- How do I protect my email with Two Factor Authentication (2FA)
- How do I set up two-factor authentication?
- What 2FA app do you recommend?
- My 2FA code does not work after scanning the QR code. Why not?
- My 2FA is not working. Could you help me troubleshoot it?
- I changed phones or my two-factor authentication (2FA) isn't working. How do I reset it?
- How do I change the phone number linked to my Swan account?
- I'm moving or travelling overseas. Can I keep using my Swan account?
- My account says it's frozen. How do I unlock it?