Getting Started
- What is Swan Bitcoin?
- What is Bitcoin?
- What is Swan Private?
- What is the Swan IRA? How does it work?
- What are your requirements for an ID document?
- How can I contact Swan Bitcoin?
Signing Up
- South Dakotan Resident Offloading
- How do I start the sign-up process for Swan Bitcoin?
- What are the requirements to open a Swan account?
- What countries does Swan Bitcoin serve?
- What should I do if I never receive the text message from Swan to set up an account?
- Is Swan Bitcoin available in my US state?
Login and 2FA
- How do I protect my email with Two Factor Authentication (2FA)
- How do I log out of my Swan account?
- How do I login to my account?
- I entered my email, but my one-time passcode never arrived.
- Why does Swan use one-time passcodes instead of passwords to protect my account?
- What is two-factor authentication?
Connecting a Bank Account
- How do I add a bank account to my Swan account?
- I'm having difficulty connecting my bank account to Swan. Do you have any ideas?
- Can I link two different bank accounts to Swan?
- Are there any banks that are not allowing ACH pulls to Swan Bitcoin?
- Can I open an account with a credit card, Paypal account, Transferwise, debit card, Venmo, Robinhood, or Zelle?
- Do you use Plaid?
Recurring Buys - "Bitcoin Savings Plan"
- What is the Swan Bitcoin Benefit Plan? How does it work?
- What are the frequency options for recurring purchasing plans?
- Can I choose the day of the week my weekly recurring Bitcoin buys happen?
- What is the largest recurring plan I can set up?
- How do plan changes affect my fees?
- How do I pause my Swan plan?
One-time Buys - "Buy Instantly"
- How do I buy Bitcoin on Swan?
- What are the minimum and maximum purchase amounts?
- How do I download my transaction history?
- Can I sell my Bitcoin with Swan?
- When are the buy instantly button limits reset? Every 24 hours or every calendar day?
- Can I buy Bitcoin without signing up for a savings plan?
Wires
- I wired money in. Why did less appear in my Swan dashboard than I expected?
- How do Wire Transfers into Swan work?
- Where are my wiring instructions?
- What is the minimum wire amount?
- Will my wired funds buy Bitcoin automatically?
- How can I convert my cleared funds into Bitcoin?
Bitcoin Withdrawals
- How do Bitcoin withdrawals work?
- How do I withdraw my Bitcoin from Swan?
- How do I setup a Bitcoin wallet?
- How do Bitcoin autowithdrawals work?
- How frequently can I withdraw from Swan Bitcoin?
- What types of Bitcoin addresses do you support for withdrawals?
Withdrawal Addresses
- When I connect multiple addresses, does Swan store my extended public key?
- How do I change my Bitcoin withdrawal address?
- Help! I keep getting an invalid address when I type in my Bitcoin address.
- How do I verify the addresses generated by Swan using my extended public key?
- How do I connect my wallet's extended public key (xpub/ypub/zpub) to my Swan account?
- Can I choose which extended public key (xpub/ypub/zpub) addresses to withdraw to? Can I skip an address?
Security
- Can I automatically track my Bitcoin purchases on Swan via another site?
- What insurance does Prime Trust offer?
- Can I stake my Bitcoin or earn interest or yield through Swan?
- Who is Prime Trust?
- How do I add 2FA into my account using Google Authenticator?
- How does Swan store and secure my Bitcoin?
Referrals - "Swan Force"
Gifting
Direct Deposit + Paycheck
Other Questions
- Can I tax loss harvest through Swan Bitcoin?
- What should I do if I manage the estate of a deceased Swan account holder?
- Hawaiian Resident Offloading
- How can I deposit Bitcoin into Swan?
- How do I earn Bitcoin by donating blood or plasma with Octapharma?
- How can I access the funds of a Swan account holder who has passed away?