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How can I use Wise.com (formerly Transferwise) to send money into Swan?

  • Updated

Note: This feature is currently in beta.  To enable this on your account, please contact us at support@swanbitcoin.com.

 

Overview

In partnership with Wise.com, non-US customers can now use the entirely of Swan's platform!  This means you can do:

  • Instant "Smash" Buys
  • Reoccuring Buys i.e. Savings Plans
  • Wire Transfers

Please follow the below instructions and email support@swanbitcoin.com with any questions!

  1. Section 1: Setup - Creating your Wise USD Bank Account
  2. Section 2: Instant Buys & Recurring Buys - Connecting your Wise USD Bank Account to Swan
  3. Section 3: Wire Transfers - Sending a USD wire into Swan from your Wise Bank Account

 

PART 1: Setup - Creating your Wise USD Bank Account

If you are having difficulty setting up a USD Account, please see this Wise FAQ Page and contact their support for more information

1. In Wise, click Open an Account (red, below)

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2. Select US Dollar

 

3. Click Get Account Details

 

NOTE: If you are setting up Wise for the first time, you will need to first enter in your international bank account details prior to this step.  

 

4. Follow the on-screen steps to transfer money from your non-US Bank to your USD Wise Account

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5. Once connected, you can buy from the Swan.com Dashboard and Swan will automatically debit your Wise USD account!

 

PART 2: Instant Buys & Recurring Buys - Connecting your Wise USD Bank Account to Swan

1. Once you have funds in your Wise USD Account, click Your Account -> More -> Direct Debits

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2. Select Set up Direct Debit

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3. Select USD to view your bank information

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4. Follow the steps on this Swan help page to connect your Wise USD bank account (above) to Swan! (International customers, please email support to have USD banking turned on).

 

PART 3: Wire Transfers - Sending a wire into Swan from your Wise Bank Account

 

1. Once you have funds in your Wise Account, click Send Money

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2. Select Same Currency -> USD

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3. Select Business or Charity

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4. Fill out the wire using the USA Wire Instructions from your Wire Instructions in the top-right menu of your Swan Dashboard. Note: if you use Swan's international wire instructions (Royal Business Bank), the transfer will fail.

Note: Select Account Type = Checking

Once sent, your wire will typically arrive within 1-3 business hours.  However, if you are sending later than 3pm Central Time, your wire will likely settle in the morning of the next business day.

 

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