Have a question we haven't addressed? Please ask us! Here's how... December 01, 2020 17:09 Updated If you'd like to hear back from a customer service agent, you can submit your questions here. Email us: firstname.lastname@example.org Text us: (650) 282-2107 DM us on Twitter: @swanbitcoin Related articles Why is there a Pending Conversion and a delay between an ACH deposit and its conversion to Bitcoin? If I live outside of the United States, can I buy Bitcoin through Swan? What are the requirements to open a Swan account? Does Swan Bitcoin have Android and/or iOS apps? What are Swan Bitcoin's fees?