Thank you for being a part of the Swan Mission!
Swan requires a minimum 10-day waiting period on all ACH deposits in order to mitigate the risk of customers reversing their ACH transfers. This means you cannot withdraw any ACH purchases for at least 10 days. Unfortunately, we cannot reduce that waiting time, even if you are an established customer.
The fastest way to deposit money into Swan is via Wire Transfers. These funds will be available immediately for trading.
Note: Swan does not have the legal ability to touch your USD funds. Swan does not and cannot use your USD funds for business operations, nor does our custodian, as a licensed and regulated trust company. Your USD funds are held for fraud prevention purposes only.
Please reach out to Support@SwanBitcoin.com with any questions!