We are excited to announce that as of January 23rd, we are open for business in Texas!
I already had a Swan Account, what do I need to do to prepare?
Swan will migrate and activate your account at Bakkt. Texans will receive an email once their account is ready and the funds have been migrated.
- Log in and accept the Account Agreement. Your account becomes accessible once you’ve accepted the terms and you can access your Swan Dashboard. The new Bakkt account will be the left-most card on your Swan user homepage.
- Refresh your bank account connection. All Texas bank accounts should be migrated, however it is best practice to reconnect your bank account to ensure connectivity.
- Connect a wallet to your account. Wallets will not be migrated to Bakkt. Users will need to add new wallets to withdraw BTC. Keep in mind that this will impact auto-withdrawal plans that were previously active. New wallets will be required to activate Two Factor Authentication for enhanced security.
- Reactivate Savings Plans. Legacy savings plans were not migrated, be sure to reactivate any planned buys
- Reactivate Auto-Withdrawals. Be sure to reactivate your auto-withdrawal if you've used it in the past
I am new to Swan. How do I open a Swan Account?
You can visit the following article on how to create your Swan Account:
How do I create a Swan Account?
Additional FAQs on Bakkt:
Who is Bakkt?
Bakkt is a public company listed on the NYSE. It was founded and is majority-owned by Fortune 500 company Intercontinental Exchange, Inc., the New York Stock Exchange parent organization. Bakkt uses a number of qualified custodians to store Bitcoin until you withdraw it.
Where will the Bitcoin purchased on the Bakkt platform be stored?
Bakkt is a public company listed on the NYSE. It was founded and is majority-owned by Fortune 500 company Intercontinental Exchange, Inc., the New York Stock Exchange parent organization. Bakkt uses a number of qualified custodians to store Bitcoin until you withdraw it.
Please reach out to Support@SwanBitcoin.com with any questions!