What should I do if I never receive the text message from Swan to set up an account?

If you do not receive the SMS text from Swan, please try the following steps:

1. Restart your phone.
2. Change your location to an area with better service or try connecting to Wi-Fi.
3. Initiate a text confirmation again.

If these steps do not work, please contact support by submitting a ticket under "Onboarding >> Other" and provide the cell number that is not receiving texts. In the ticket, please let us know if you have a WhatsApp account, which we can use as a backup confirmation method.