Our custodian was notified that they must pause activity while they undergo their Texas Money Transmission License (MTL). As such, Bitcoin purchasing was paused for Texas residents on January 31st, 2023.
Normal operations will resume as soon as this license is renewed or we complete integrations with additional partners. To sign up for early access to purchasing again in Texas through BitGo, click here.
As a reminder, your funds will remain available to withdraw regardless of this license renewal process.
Do I need to do anything about it right now?
If you signed up for Swan as a Texas resident and have since moved to another state or country, then please reach out to email@example.com to change your address.
If you signed up for a company and the company has since moved outside of Texas, please reach out to firstname.lastname@example.org to change your address.
Is my Bitcoin at risk?
There is no increase in risk to your Bitcoin holdings at our custodian, but we always encourage self-custody. You can withdraw your Bitcoin according to our normal withdrawal processes.
When are you going to return to Texas?
Swan will resume Bitcoin purchasing in Texas via wires shortly.
Will Swan force payouts also be paused?
Yes. Swan force payouts to Texas residents will also be paused starting on January 31st, 2023.